Official support page for product, licensing and purchase-related questions.
Support
Support email: ywang2933@gmail.com
Please include
Chrome or Microsoft Edge, and its version
AI Window Manager version
Steps to reproduce and any error text
For purchases: your Paddle transaction ID or the license error code
Please don't send: full chat content, page content, browsing history, passwords, verification codes, card details or other sensitive data unrelated to the issue.
Local data issues
Use the extension's built-in JSON export for backups first. If support needs to see a backup, you choose to share it and should remove or mask any URLs, titles or notes you don't want to share; the normal support process never asks you to upload this data.
License and moving devices
V2 Pro is one license per person, active on up to 5 devices / browser profiles at the same time. You can deactivate a device inside the extension to free a seat. A refund only revokes Pro; it never deletes local tasks.